faq - self help center

Is Adreamly.com a true and reliable online store?

Adreamly.com was a true and reliable online store. 

Is a full refund available if not satisfied with shopping?

100% refund 

How long is the shipping time and how much it costs?

Standard shipping time is probably in 7-30 working days, the arrival date is different according to different countries. The shipping fee is lower, for specific information, please refer to Shipping Policy. 

Where can you find coupons?

There are three ways to find the coupons.


1- Advertising banners on our site or other websites.

2- For old customers, we will occasionally send the coupons to your mailbox, please check email in time.

3- You can email us to ask for, we will decide to give a coupon or not according to customer’s consumption.

Can you contact with customer service online? If not, how long

 

How to find your own outfits style tips? Can customer service give some advices?

 

Are promotion products all bad quality?

 

What payment methods are available, safe?

 

Any process needs to return? Just send the items directly to you?

 

Handmade items marked in the store are true? Why the price is so expensive?